Time wasted
Back and forth, rewording, fixing, until people give up.
Why it matters
A vague question gets a vague answer, so it gets asked five more times. That's the hour AI was meant to save.
Your whole team using AI, daily & safely.
For 8 to 80 person firms
Most teams are sitting on AI tools they don't know how to fit into their day-to-day work. Buying licences is easy. Getting people to change habits and trust the output is where the real friction lies. That's the gap I close.
The real risk
The risk isn't not using AI.
It's using it badly.
Your team is already using it, with or without a plan.
Money wasted
Licences paid for, barely used, or used for the wrong jobs.
Why it matters
95% of AI pilots fail to deliver measurable results (MIT, 2025). The tool gets bought before the habit gets built.
Data unsafe
Client details pasted into free tools, with nobody knowing where they go.
Why it matters
Most staff were never told what's safe to share with AI and what isn't. So they guess.
Penalties
A privacy breach is now a board-level cost, not an IT problem.
Why it matters
In October 2025, Australian Clinical Labs was ordered to pay $5.8 million, the first civil penalty ever handed down under the Privacy Act (OAIC, 2025).
Reputation
AI makes things up with confidence, and it goes out under your name.
Why it matters
In 2025 Deloitte partly refunded a $440,000 Australian government report after AI-made errors, including a fabricated court quote, were found (Accounting Times, 2025).
Three ways it goes wrong.
Everyday examples from a firm without AI skills. Pick one.
What happened
Where are you?
Five levels of AI adoption, Latent to Leading.
Every business sits somewhere on the way up. Click a level to see what it looks like.
Why it matters
What you get
From tool confusion to lasting daily habit.
I bridge the gap between where your team sits with AI today and the level it needs to reach to genuinely thrive. All three are leverage: your people, your knowledge and your time, doing more without adding headcount. Most businesses start with the Adoption Program.
Start here · 60 days
Adoption Program
Customised to your business, your team and your challenges, so daily habits form faster.
- Clarity: your team knows when and how to use AI.
- Safety: no client data or reputation put at risk.
- Time back: hours every week, and less pressure on the team.
- Higher revenue per employee: freed time goes into clients and revenue-earning work, and the gains compound.
Once the team is on board
AI Operating System
From the business running you, to you running the business.
- AI that already knows your firm: your clients, your roles, your way of working.
- No more re-explaining the business every time someone opens AI.
- Your rules built in: guardrails that match your security, reviewed every 30 days.
- One shared foundation every automation runs on, inside your own systems.
Running alongside
Solutions
Buy back time, fix the leaks, grow revenue.
- Admin workflows automated: scheduling, billing review, meeting notes, engagement letters.
- Your worst bottleneck turned into a task that takes minutes.
- ROI known before anything is spent, so you only build what pays back.
How it works
Small wins that compound.
Organisations don't absorb change naturally. They only adapt when you explicitly design for it. So we start small, and every habit builds on the last, until the same team does more with less.
1
Start where you are
A short survey shows where each person sits with AI today.
2
Learn on real work
Hands-on workshops on your team's own tasks, not theory.
3
Build the habit
Practice between sessions, plus the automations and agents that make it stick.
4
Report the change
Before and after: time saved, admin reduced and active use, reported to leadership.
Proof it works
One person, one task, 2h30 back.
Align Business Accountants started small: one team member, one task. Now the whole team is following.
We recently started our AI journey with One Level Up. Loz tailored the sessions to our industry and our challenges, and we are taking it step-by-step from where we were.
A team member with zero prior experience recently freed up 2h30 on a single task, whilst keeping client data completely secure and reviewing the final output herself.
We're now turning these individual wins into repeatable processes and rolling the adoption program out to the entire team so the time and cost savings compound.
Brett WalkerDirector, Align Business Accountants
Our guarantee
Your team's practical AI knowledge goes up, measured by the same survey before and after. If it doesn't, we run one more session free of charge.
Built to pay for itself: hours back every week, lower costs, and freed-up time put into revenue-earning work.
Is this for you?
We work best with teams ready to change how they work.
This is for you if
- Your team already uses AI, but nobody's sure they're using it well or safely.
- You've paid for AI tools and they're not paying you back.
- You know AI is changing your industry, but not where to start.
- Your team is overloaded and more headcount feels like the only way out.
This is not for you if
- You want a tool installed with no change to how your team works.
- Your business is early-stage, with little day-to-day work to improve yet.
- You see AI purely as a cost, not an investment in your people.
Who you'll work with
Loz Demousselle
AI Adoption Consultant
10 years driving adoption of technology people didn't trust yet. First in programmatic advertising, a technical, data-driven shift the industry was wary of, guiding major accounts like Woolworths to daily practice through roadmaps, tailored playbooks and C-suite alignment.
Now the same job, with AI: teaching teams when to use it, and how to get the most out of it. I run hands-on workshops, build practical skills, automations and agents, and guide businesses step by step. A Central Coast local, and a business owner myself.
Organisations don't absorb change naturally. They adapt when you design for it.
Certified AI Consultant, AAA AcceleratorB&T Women Leading Tech finalistIAB AI Working Group
Visit my AI Portfolio →
FAQ
Questions business owners ask
What does an AI adoption consultant do?
An AI adoption consultant gets your team actually using AI in their daily work, safely. Buying licences is easy. The work is changing habits, building trust in the output and building AI into how the business runs.
How do I get my staff to use AI?
Start with your team's real work, not the tool. Hands-on sessions built on their own tasks, one habit at a time, with time to practise in between, and progress measured before and after.
Is it safe to use ChatGPT or Copilot with client data?
Only with the right tool, settings and rules. Your team learns exactly what must never go into AI, and the rules are set with your IT provider from day one.
Which AI tool do we need?
Whichever one you already use. The program works in Microsoft Copilot, ChatGPT, Claude or Gemini. A paid account works best.
Do my staff need technical skills?
No. The sessions are hands-on but non-technical. If your team can write an email, they can do this.
Will AI replace my team?
No. It takes away the admin they least enjoy, so their time goes into clients and the work that needs judgment.
Ready to take your team one level up?
Book a 15-minute chat to see demos and find out where your team sits. No pitch.
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