Your clients are asking what you're doing with AI, your margins are tighter, and your team's hours disappear into reporting. One Level Up works with agency owners to see the whole business in one place, train the team to use AI safely on client work, and take the busywork off the people you should be billing.
Example agency. Click to open the full CEO Command Center.
The real problems
These aren't generic AI worries. They show up in boutique agencies every month, and each one can be fixed without replacing the tools you already run.
Retainer hours sit in your project tool, cash sits in Xero, the pipeline sits in your CRM and capacity sits in someone's head. By the time the picture comes together, the retainer has already run over and the month has already closed.
The fixThe CEO Command Center puts your key numbers, your ranked priorities and what's moving in the agency market on one screen, built from the tools you already use.
There's no shortage of AI tips, courses and videos. What's missing is how to use AI best inside your agency, on your clients' work, with your team. So everyone does it their own way, and nobody's sure what's safe.
The fixA tailored AI adoption program for your team, built around your agency's real work. Everyone learns the same safe habits, and one person's wins get repeated across the whole team.
Every month someone pulls numbers from GA4, Meta and Google Ads into a deck for every retained client. At 3 hours a client and 20 clients, that's 60 hours a month of skilled time that nobody pays for.
The fixAI drafts each client's monthly report from the data you already have, and the account manager reviews it and adds the insight. The hours go back to billable work.
Tap "This is us" on the ones that sound familiar, and we'll start there.
We started our AI journey with One Level Up. Loz tailored the sessions to our industry and our challenges. A team member with zero prior experience recently freed up 2h30 on a single task, whilst keeping client data completely secure and reviewing the final output herself. We're now rolling the adoption program out to the entire team so the time and cost savings compound.Brett Walker, Director, Align Business Accountants
Why this is different
Most AI advice for agencies is about making more content, faster. That's the part your clients are learning to do themselves. The value is in running the agency better: knowing where the hours go, keeping retainers healthy, and giving your team a safe, shared way to use AI on client work. Loz Demousselle spent 20 years inside Dentsu and Havas, so she knows agency economics from the inside: utilisation, retainers, scope and WIP. She now helps agencies run better with AI, one clear step at a time.
Tap a point to see an example.
Start the conversationNo. Everything starts from the tools you already use, such as your project tool, CRM, Xero and time tracking. AI works across them. Nothing gets ripped out.
Only what you decide it can see. Every workflow keeps a person reviewing the output before anything reaches a client, and your team learns safe habits for handling client data with AI.
Using a chatbot on your own is different from a team using AI the same way, safely, on real client work. The sessions are tailored to how your agency actually runs, so the wins get repeated across the team instead of staying with one person.
We look at where your team's hours go and whether there's a clear first step. No preparation needed and no pitch.
Fifteen minutes is enough to plan a clear first step for your agency, ready to start in the new year. No preparation needed and no commitment.
Book a 15-Minute Chat